Every Easter, it’s the same. 

Workshops are flat out. Customers are getting ready for road trips. And everyone wants their car sorted before they hit the highway. 

This year feels… different. 

Fuel prices are climbing again, with global tensions in the Middle East pushing costs up at the bowser. And it’s already changing behaviour. Some Australians are cancelling or scaling back Easter trips altogether. 

One caravan park operator summed it up perfectly: 

Normally at this time, we’d have six or eight vans a night. Tonight? Zero bookings.

 

That shift matters more than it might seem. 

Because when customers feel pressure, workshops feel it next. 

Fuel isn’t just a customer problem. It’s a workshop problem. 

Most workshops don’t think of fuel as a core cost. 

But it’s baked into everything. 

Parts freight.
Sublet work.
Dealer trips.
Mobile providers. 

Anything that moves now costs more than it did a few weeks ago. 

And that’s where things start to tighten. 

At the same time: 

  • Customers are more cautious with spending
  • Jobs get delayed or questioned
  • Expectations go up for speed and accuracy 

You end up squeezed from both sides. 

The real cost isn’t fuel. It’s movement. 

Fuel on its own isn’t the killer. 

It’s what it enables. 

Every time a vehicle leaves your workshop, there’s a chain of cost behind it:

  • transport
  • labour
  • delays
  • lost bay time 

And those costs are rising fast. 

Freight providers are already feeling it. Fuel can make up 30–40% of linehaul costs, and surcharges have jumped sharply in recent months. What used to be a manageable add-on is now a noticeable hit on every delivery. 

That flows straight through to you. 

Parts cost more.
They take longer.
Jobs stall. 

Then there’s the hidden one: sending cars out 

This is where it really bites. 

Take a simple metro example. 

A 60km round trip to a dealer or sublet provider might only cost $15–$20 in fuel. But add in labour, handover time, and disruption, and you’re realistically looking at $160–$280 per job. 

That’s before you factor in delays. 

Now look at regional workshops. 

This is where things get serious. 

There are still workshops sending cars 200–300km each way just to access OEM tools or complete a calibration. Some are towing vehicles hundreds of kilometres, only to find dealers booked out for weeks. 

At current diesel prices, a 500km round trip can easily land between $600 and $900 in fuel and labour alone. 

And the car’s still not fixed. 

This is where the model starts to break 

The old approach worked when:

  • fuel was cheaper
  • freight was predictable
  • delays were manageable 

That’s not the environment anymore. 

Now every extra step costs more:

  • more time
  • more money
  • more friction 

And the jobs that cause problems haven’t changed. 

They’re still the same ones:

  • programming
  • secure gateway access
  • ADAS calibration
  • deeper diagnostics 

The difference is, you can’t afford the inefficiency anymore. 

What workshops are doing differently 

This is where we’re seeing a shift. 

Instead of sending cars out, more workshops are asking a simple question: 

How do we keep this job in-house?

 

With Remote Services, that answer becomes pretty straightforward. 

You plug in.
You connect.
You get the job done. 

No transport.
No waiting days for availability.
No juggling third parties. 

Just real-time support using OEM tools while the vehicle is still sitting in your workshop. 

What that looks like in practice 

Workshops already using this approach say the same thing. 

Before: 
Jobs get booked.
Cars get moved.
Time gets lost. 

After: 

It’s instant… no pre-booking, no stuffing around.

 

That’s the difference. 

Instead of adding days to a job, you’re finishing it while it’s already in the bay. 

For regional workshops, it’s even bigger. 

Instead of organising a tow to a dealership hours away, you can complete the job where the car already is. 

No trip.
No delay.
No extra cost. 

Control what you can 

No one in a workshop can control fuel prices. 

You can’t influence global conflict.
You can’t change what diesel costs next week. 

But you can control your workflow. 

How many times a car leaves your workshop.
How long it sits waiting.
How much time gets lost chasing answers. 

Because right now, every unnecessary kilometre costs more than it used to. 

The takeaway 

Fuel prices going up isn’t just a headline. 

It changes behaviour. 

Customers feel it.
Freight feels it.
Workshops feel it. 

And the workshops that stay efficient, keep work in-house, and reduce unnecessary movement are the ones that hold margin. 

If you can remove a trip, remove a delay, or remove a handover, you’re not just saving time. 

You’re protecting your business in a market where everything else is getting more expensive. 

Get in touch to see how you can remove a trip, remove a delay, or remove a handover using Remote Services with Repairify.

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