From Brake Fluid to ADAS: How Repairify’s Onboarding Gets Workshops Ready to Roll

From Brake Fluid to ADAS: How Repairify’s Remote Services Get Workshops Ready to Roll

“I’ve had brake fluid in my mouth, engine oil on my face… I’ve been there.”
– Sean Quinn, Repairify Remote Services Technician

When it comes to bringing ADAS calibration and diagnostics in-house, a lot of workshops aren’t quite sure what to expect.

That’s where Sean Quinn and Repairify’s Remote Services team come in.

A former senior diagnostic tech for Bentley, Audi, and Lamborghini, Sean now works with Repairify, training Australian workshops on how to transition from outsourcing ADAS calibrations to handling them in-house—all with the backing of Repairify’s comprehensive Remote Services for support.

His message is simple:

“You don’t have to be a computer genius to use Repairify—you just need to be a workshop that wants to keep more work in-house and stop giving revenue to the dealerships. Our Remote Services team is with you every step of the way.”

So, how does the onboarding process actually work? What happens when a shop signs on? And what about the biggest hesitation—what if something goes wrong? That’s where Repairify’s Remote Services really shine.

We sat down with Sean to chat about onboarding, common fears, success stories, and how some repairers are transforming their businesses by making the shift with Repairify’s support.

Meet the Bloke Who Trains You

Sean isn’t some sales rep pushing a product. He’s a mechanic, through and through.

“I did my apprenticeship at BMW in Ireland, moved to the UK to work on Audis, then got a gig at Lamborghini. Loved it. Then Bentley in Sydney.”

But eventually, he wanted more than just fixing cars—he wanted to help other mechanics adapt to the industry shift to ADAS and in-house diagnostics.

“There’s nothing worse than being stuck with a problem and having no support,” he says. “That’s the difference with Repairify. When you buy our gear, you’re not just getting a tool—you’re getting us and our Remote Services team at your fingertips.”

What Happens When You Sign Up? (No, You’re Not On Your Own)

So, you’re a workshop owner, and you’re looking at Repairify’s Digital ADAS and All-In-One Scan Tool.

What happens next?

Sean lays it out, step by step.

Step 1: Setting Up (3-4 Hours)

• Repairify ships out the gear and books in a training date
• Once installed, Sean (or one of the Remote Services techs) walks you through the initial setup and calibration
• “This part is straightforward, just making sure everything is good to go before we dive into the hands-on training.”

Step 2: Face-to-Face Training (2-3 Days)

The first question Sean asks? “What do you already know?”

If you’ve never worked with ADAS before, they start from the ground up.

If you’ve got experience, they fast-track the training to what you need.

“No two workshops are the same. Some have guys who’ve done ADAS before, others have blokes who’ve only ever plugged in an OBD reader. We work with that.”

Training includes:
✔️ Pre-scans, post-scans & workflow best practices
✔️ How to handle calibrations step-by-step
✔️ How to deal with insurers and use Repairify’s reports
✔️ What to do when something goes wrong

Step 3: Remote Services Support Is Always There

Once training’s done, you’re not just left to figure it out yourself.

“Our Remote Services team is still here,” Sean says. “If you hit a snag, you pick up the phone and we talk you through it. Our Remote Services technicians have seen it all and can help you tackle any challenge.”

And here’s the kicker:

“We don’t start the clock on your subscription until your team is trained and ready to go — so you’re set up for success from day one.”

The Big Concern: “What If It Doesn’t Work?”

A lot of repairers have one big worry before they start.

“What if I go to calibrate an ADAS system… and it won’t calibrate?”

Sean gets it.

“That’s a real concern. You’re working with safety systems. Lane departure warnings, emergency braking, adaptive cruise control—if they’re not working, that’s a serious issue.”

But that’s why Repairify’s Remote Services exist.

“The whole point of our Remote Services is that when you hit a roadblock, you’ve got someone to call. We’ve got in-house master technicians who can tell you exactly what’s wrong. You’re not left searching online forums for answers.”

Old Habits Die Hard: Stop Sending Cars to the Dealer

One of the biggest challenges Sean sees isn’t the technology—it’s the habit of outsourcing.

“I had a customer who had the system sitting in their shop, ready to go. But when a car came in with a lane departure fault, their first reaction was to send it to the dealership.”

Why?

“Because that’s what they’d always done.”

Once they ran the calibration themselves, with Remote Services support on standby, they saw how fast and easy it was—and suddenly, the dealership lost a customer.

Success Stories: The Repairers Who Took the Leap

Sean’s got plenty of stories about repairers who were hesitant at first but now wouldn’t run their shop without Repairify and its Remote Services team.

Promac was one of the first Aussie workshops to sign up. “They were cautious at first, but now they’ve got a steady stream of ADAS jobs coming in, and they know our Remote Services team has their back if they need it.”

A major Collision Repair group has integrated Repairify into multiple locations, keeping more profit in-house instead of outsourcing—all with the confidence that Remote Services support is just a call away.

A workshop in South Australia wasn’t familiar with ADAS but took the training. “Now, they’re handling calibrations daily without any issues, knowing they’ve got our Remote Services team to help if something unexpected comes up.”

The Future: Mobile ADAS & What’s Next for Remote Services

Sean let slip a bit of a sneak peek into what’s coming next.

“We’re exploring mobile solutions—so workshops have more flexibility with how they deliver their calibration services. And our Remote Services team will be evolving too, providing even more comprehensive support.”

This would mean repairers have more options for growing their ADAS capabilities, potentially creating new revenue streams—all with the reliable backup of Repairify’s Remote Services.

Final Word: Why Repairify?

So, after all this, what’s the one thing Sean wants every repairer to know?

“Our Remote Services team isn’t a call centre reading off scripts. We’re real techs who’ve been under the bonnet, troubleshooting for years. And we’re here to help.”

Thinking about making the switch? Get in touch with Repairify and bring ADAS and diagnostics in-house—without the stress, thanks to our comprehensive Remote Services support.

Want to learn more? 🚗 Book a free chat with a Remote Services technician 📞 Call us today.