Forget waiting around for a subcontractor to perform repairs. Connect to remote services, complete the job and have your customers on the road sooner.
Our Solutions
Remote Services
Why do I need Remote Services?
Remote Services exist to help you keep more repairs inside your workshop and out of the hands of contractors. Repairify’s All-In-One Device will cover the majority of vehicles you encounter, however for the jobs that require specialist OEM tools, there is Remote Services. Simply connect the VCI to the vehicle, raise a Remote Services request using the app, and the vehicle will be connected with our technicians to assist.
You will be able to utilise Remote Services if:
- An insurer requires an OEM post-repair scan.
- If the technician encounters a secure gateway.
- When the technician’s tools are unable to perform the required function.
- If you have your own ADAS equipment but cannot complete the repair with your current tooling.
Features and Benefits
Reduce key-to-key times
Keep repairs in-house
No longer will you have to send the car back to the dealer to perform expensive repairs. Access the same tools the dealers do and keep the repair work in-house.
Receive a clear report
Once a remote service job has been completed, you receive a comprehensive report outlining the work completed.
Remote repairs covered by Repairify’s insurance
Need our assistance? All remote services repairs are covered giving you that extra peace of mind.
Complete jobs same day and increase revenue by keeping vehicles in house
Waiting for subcontractors is a thing of the past. Complete repairs faster and entirely inhouse and keep the profits for your hard work.
How to get Repairify into your workshop
Both the All-in-One Device and the Digital ADAS Calibration Unit are available on a 3 year subscription.
What does this mean for you?
No large upfront expense
You pay for your subscription on a month-to-month basis, meaning you get all of the power of Repairify within your workshop without the upfront costs.
Access to updates
All updates to software and hardware throughout your subscription are included, meaning you will have access to the latest technology at no additional cost.
Repairify Support
All technical support, training, and licenses included. And if you encounter any difficulties completing a local scan, you can call us and we will assist you to complete the scan.
Frequently Asked Questions
What is the coverage of Remote Services?
Remote Services covers a wide range of vehicles. You can view the fill coverage guide here.
Which tools support remote services?
Repairify’s Remote Services are an exclusive service available with the All-in-One Diagnostic Tool.
How do I connect to Remote Services?
- Plug the Link™ VCI into the vehicle and make sure it’s connected to the internet
- Connect to a Remote Services Technician through the connected app on your device
- The technician chats with you online and runs the scan and performs any tasks.
- Once the scan is completed you’re emailed a complete report.
- All work is covered by Repairify’s Warranty.
Can we use our existing ADAS equipment to connect to Remote Services?
Yes! The technician just needs to set up the calibration equipment in the correct position and log in via the All-In-One device.
We would have had to send that car to the dealership and with dealerships, you can wait eight to 10 weeks to get in, as the turnaround is so high. It was so much easier with Repairify.
– Dennis Tanti, Promak Automotive